- Delivery Questions
- General Questions
Items that are IN STOCK typically ship out within one or two business days. Items that are not in stock take a few days or even longer, depending on the item. When your order is shipped, we'll send you an email confirmation.
If you have questions or comments, please email customer service at.
We only ship to the U.S., Canada.
Please email email@example.com and we will list your question.
If you would like to return or exchange merchandise you purchased through discountmall1.com, My Discount Mall 1 Inc. prides itself on offering the highest quality merchandise. If you are not happy with your purchase, return the unused item in its original condition within 14 days and we will provide you with a credit, less shipping costs. Please note that cosmetics, under garments, jewelry and swimwear cannot be returned.
All items returned to Discount Mall 1 Inc. must have a Return Authorization Number on the outside of the shipping box. To obtain an RA number, please email us at sales@Discountmall1.comwe’ll need to know your first and last name and include return address and phone number. The specific items you wish to return. Returns without an RA number clearly written on the outside of the package will not be accepted. All packages must be returned with a tracking number to:
Discount Mall 1 Inc.
16830 Gaynelle RD
Tinley Park, IL 60477
If your order was a closeout item, your return will be subject to a 20% restocking fee. Once a return has been received you will be notified by e-mail. Shipping fees will not be reimbursed unless customer received incorrect items due to an error made by Discount Mall 1 Inc. In this case, Discount Mall 1 Inc. will reimburse only standard ground shipping charges.
5. Do you sell or trade any of my information?
Along with your e-mail receipt you will also receive a printed invoice with your package that can be used to return or exchange merchandise.
create an account to save information.
Not yet but soon?
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this Site are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Discount Mall 1 Inc. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Discount Mall 1 Inc. “Discount Mall 1 Inc." and our other trademarks appearing at this site are the trademarks of Discount Mall 1 Inc.
That's right shopping on Discount Mall 1 Inc. Website is tax free EXCEPT for residents of Illinois (sorry, Illinois, because it's our home state we must charge local taxes here)
Discount Mall 1 Inc. will not sell or rent your personally identifiable information to any third party. We will only give your personally identifiable information to a third party when that party is participating in the fulfillment or processing of your order. That is, we may provide some or all of your personally identifiable information to our shipping carrier, credit card processor, fulfillment facility or any other party that requires that information to complete the fulfillment or delivery process. We have very strict guidelines requiring all third parties to keep any shared personal information confidential. Discount Mall 1 Inc. will not provide a customer list to a third party for any reason other than for the fulfillment or processing of orders, as described above. Any information submitted to Discount Mall 1 Inc. Via this Web site or discountmall1.com if you have any questions that are not answered above, or if you have other questions or comments, please emails customer service at
For your own security and protection, if in the normal course of fraud control we find something suspicious or out of the ordinary regarding your order, we will call or e-mail you to verify your information. Identity theft and credit card fraud are both rampant on the internet, and Discount Mall 1 Inc. takes these issues very seriously.