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Categories


  • Delivery Questions
  • General Questions
  • Privacy policy

Delivery Questions


Items that are IN STOCK typically ship out within one or two business days. Items that are not in stock take a few days or even longer, depending on the item. When your order is shipped, we'll send you an email confirmation.

 If you have questions or comments, please email customer service at sales@Discountmall1.com.

General Questions


Please email sales@discountmall1.com and we will list your question.

When you purchase items online through the Discount Mall 1 Inc. website, you can use PayPal, Visa, MC, DSC, AMX, if you require other assistance feel free to email our Sales Team.  sales@Discountmall1.com

If you would like to return or exchange merchandise you purchased through discountmall1.com, My Discount Mall 1 Inc. prides itself on offering the highest quality merchandise. If you are not happy with your purchase, return the unused item in its original condition within 14 days and we will provide you with a credit, less shipping costs. Please note that cosmetics, under garments, jewelry and swimwear cannot be returned.

Returns:

All items returned to Discount Mall 1 Inc. must have a Return Authorization Number on the outside of the shipping box. To obtain an RA number, please email us at sales@Discountmall1.com we’ll need to know your first and last name and include return address and phone number. The specific items you wish to return. Returns without an RA number clearly written on the outside of the package will not be accepted. All packages must be returned with a tracking number to:

Discount Mall 1 Inc.

At: Returns

16830 Gaynelle RD

Tinley Park, IL 60477

If your order was a closeout item, your return will be subject to a 20% restocking fee. Once a return has been received you will be notified by e-mail. Shipping fees will not be reimbursed unless customer received incorrect items due to an error made by Discount Mall 1 Inc. In this case, Discount Mall 1 Inc. will reimburse only standard ground shipping charges.

5. Do you sell or trade any of my information?

Absolutely not: We do not sell, trade, or share any of your information with anyone under any circumstances. See our Privacy Policy. Discount Mall 1 Inc., we honor and respect the importance of maintaining the privacy of our customers. When you place an order with us, we ask only for the information we need to process your order: name, address, and phone number, email address, etc (additional verification may be required for international orders) .We will never rent or sell information we receive from web orders to third parties.

Yes.

Along with your e-mail receipt you will also receive a printed invoice with your package that can be used to return or exchange merchandise.

An incorrect e-mail address may have been entered. If you have questions or comments, please email customer service at sales@Discountmall1.com or click here to send us an email.

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this Site are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Discount Mall 1 Inc. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Discount Mall 1 Inc. “Discount Mall 1 Inc." and our other trademarks appearing at this site are the trademarks of Discount Mall 1 Inc.

That's right shopping on Discount Mall 1 Inc.  Website is tax free EXCEPT for residents of Illinois (sorry, Illinois, because it's our home state we must charge local taxes here)

Privacy policy


Discount Mall 1 Inc. will not sell or rent your personally identifiable information to any third party. We will only give your personally identifiable information to a third party when that party is participating in the fulfillment or processing of your order. That is, we may provide some or all of your personally identifiable information to our shipping carrier, credit card processor, fulfillment facility or any other party that requires that information to complete the fulfillment or delivery process. We have very strict guidelines requiring all third parties to keep any shared personal information confidential. Discount Mall 1 Inc. will not provide a customer list to a third party for any reason other than for the fulfillment or processing of orders, as described above. Any information submitted to Discount Mall 1 Inc. Via this Web site or discountmall1.com if you have any questions that are not answered above, or if you have other questions or comments, please emails customer service at sales@Discountmall1.com

For your own security and protection, if in the normal course of fraud control we find something suspicious or out of the ordinary regarding your order, we will call or e-mail you to verify your information. Identity theft and credit card fraud are both rampant on the internet, and Discount Mall 1 Inc. takes these issues very seriously.